Case Study: How a Global Pharma Company Maximised In-House Training Impact

What does effective training planning actually look like in a large organisation?

Recently, we worked with a global pharmaceutical company that took a refreshingly thoughtful approach to staff development — and the results showed in engagement and course impact.

 

 

 

 

Instead of assigning training by department, they flipped the model.

For two in-house courses, they sent an internal invitation asking:

👉 Who feels this training would support their current role or development goals?

Rather than “Team X must attend,” they focused on relevance. The outcome?
✔️ Highly motivated participants
✔️ Stronger discussions during the sessions
✔️ Immediate application of learning back in the workplace

They also faced a common challenge: not always having the right internal numbers to fill every in-house course.

Their solution? They made smart use of our open course programme, enrolling six team members onto a face-to-face course in Boston that closely matched their roles.

This meant:
🔹 No one missed out on critical development
🔹 Training stayed aligned to real business needs
🔹 Learning was brought back and shared across teams

The big takeaway:
They treated training as a targeted investment, not a box-ticking exercise. By combining in-house and open courses — and by inviting the right people rather than the obvious people — they maximised both engagement and return on investment.

A great example of how large organisations can stay flexible and make learning actually stick.

Testimonials

Here’s what some of the attendee’s of our in house training had to say:

“I was pleased to attend the course. It was highly insightful, and the instructors brought a wealth of experience from their careers. They skillfully connected our questions to real-world events they had encountered, which made the discussions even more engaging. The examples, well-structured content, and logical flow of topics all contributed to a clearer and deeper understanding of the material”

“Scientific update gives a great overview of topics relevant to process chemistry. What I found most useful is that it gives a chemist possible areas of improvement to keep in mind throughout the whole development process”

“Thank you very much for your hard work and dedication on preparing this course for us. This will have a huge impact on the current processes improvement”

📩 For more information about our in-house and open training options, get in touch: [email protected]